Shipping Policy - Bisous Gigi

At Bisous Gigi, we want you to receive your order as quickly and smoothly as possible. Please read our shipping policy below:

Order Processing

• All orders are processed within 2–5 business days.
• Orders are not shipped or delivered on weekends or UK public holidays.
• After processing, you will receive a shipping confirmation email with tracking information.

Shipping Rates & Delivery Times

• We offer free standard shipping on all orders within the UK.
• Delivery times are estimates:
  
• UK Standard: 3–7 business days
• Europe: 7–14 business days
• Rest of the World: 10–21 business days
  
• Delivery times may vary due to customs, carrier delays, or events outside our control.

 

Tracking Your Order

• Once your order is shipped, you’ll receive a tracking number via email.
• Please allow 24 hours for tracking information to update after you receive it.

 

International Shipping

• International orders may be subject to customs, import duties, or taxes, which are the responsibility of the recipient.
• Delivery times may vary due to customs processing or other delays outside our control.

 

Lost or Damaged Items

• Please inspect your order upon arrival. If your item is damaged or incorrect, contact us within 7 days at info@bisousgigi.com, and we’ll make it right.
• Unfortunately, we cannot be responsible for delays caused by carriers or items lost after delivery confirmation.

 

Questions?

• For any shipping questions, reach out at info@bisousgigi.com, and we’ll help you as quickly as possible.